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<center><h2>Consumer Law</h2></center>
<body bgcolor="#FFFFFF" text="#000000">
<blockquote> <pp> 
  <table class="boxheading">
    <tr> 
      <td width="100%">Pine Tree Legal information</td>
    </tr>
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  <blockquote>
      <p> 
      <b><img border="0" src="images/new.gif" alt="new" width="28" height="11"> 
<a href="http://www.kidslegalaid.com/ptla/ptlasite/cliented/consumer/foreclosure/index_html">Foreclosure Prevention Toolkit</a></b> 
       (September 2007)<br>
      Home foreclosures are still on the rise in Maine. This area of the law is complicated, but we have posted 
      a toolkit to help you better understand what you are up against if you can't make your mortgage payments.</p>
         
      <p> 
      <b><a href="http://www.kidslegalaid.com/ptla/ptlasite/cliented/consumer/bankruptcy.htm"> Bankruptcy in Maine</a></b> 
       (January 2006)<br>
       Overwhelmed by debts?  Wondering about how bankruptcy works?  Here's a good place to start.</p>
      
       <p> 
     <a href="http://www.kidslegalaid.com/ptla/ptlasite/cliented/benefits/benefits_checklist.htm"><b>
     Maine Benefits Checklist</b></a> (April 2006)<br>
      It's not easy to balance a household budget when you have a low income. But 
      you can supplement your income by claiming all of the benefits and supports 
      you have the right to claim. Here is a checklist. Make sure you are not 
      leaving money on the table!</p>

      <p> 
      <b><a href="http://www.kidslegalaid.com/ptla/ptlasite/cliented/consumer/payday_loans.htm">Alternatives to Payday Loans</a></b> 
       (December 2005)<br>Payday loans can look like a good deal. But they aren&#146;t. Here is what 
        payday loans looks like, why you should avoid them, and some possible alternatives.
       </p>


<p align="left">  <b>
      <a href="http://www.kidslegalaid.com/ptla/ptlasite/cliented/predatory_lending.htm">
      Don't Borrow Trouble!</a></b> (December 2005) <br>
      Watch out for unfair home loan deals. Predatory lending is on the rise in Maine.
      Learn some basic rules to protect yourself and your home.<br>
<b>
      <a href="http://www.kidslegalaid.com/ptla/ptlasite/cliented/predatory_lending_french.htm">
      N&#146;empruntez pas les soucis!</a></b> (D&eacute;cembre 2005) <br>
      Si vous ne voulez pas rester bloqué par un mauvais emprunt, faites attention 
      à ce qui suit<br>
  <b> 
      <a href="http://www.kidslegalaid.com/ptla/ptlasite/cliented/predatory_lending_spanish.htm">
       &iexcl;No Tome Problemas Prestados!</a></b> (diciembre de 2005) <br>
      &iquest;Est&aacute; buscando un pr&eacute;stamo con garant&iacute;a inmobiliaria? 
       &iquest;O est&aacute; tratando de tomar dinero prestado para comprar una vivienda? 
       Hay buenos y malos negocios. Si no quiere quedar atado a uno malo, tenga cuidado.</p>

      <p><b><a href="http://www.kidslegalaid.com/ptla/ptlasite/cliented/consumer/debt.htm">Debt Collection 
        in the Maine Courts</a> </b>(updated July 2008)<b><br>

        </b>What will happen if you're sued on a debt in Maine District Court.<br>
        <b><a href="http://www.kidslegalaid.com/ptla/ptlasite/cliented/consumer/debtespanol.htm">
        El Cobro de Duedas en La Corte de Maine</a></b> (revisado en junio 2005)</p>
        <p><b><a href="http://www.kidslegalaid.com/ptla/ptlasite/cliented/education/educationindex.htm#student_loans">Student Loans</a></b></p>

          
</blockquote>
    <body bgcolor="#FFFFFF" text="#000000">
<pp> 
  <table class="boxheading">
    <tr> 
      <td width="100%">Links to more legal information</td>
    </tr>
  </table>
  <blockquote> 
      <p>The Maine Attorney General's <a href="http://www.maine.gov/ag/?r=clg"><b>Consumer 
        Law Guide</a></b> has the most comprehensive information for Maine consumers. This A to Z
        consumer guide covers everything from the Maine Lemon Law to coping with tele-marketers and credit sales.
        The AG's office also provides mediation on consumer issues through its 
        <a href="http://www.maine.gov/ag/?r=clg&s=1#1.8"><b>Consumer Mediation Service</b></a>.</p>
<p><b>
<a href="http://www.courts.state.me.us/maine_courts/specialized/small_claims/smallclaimsguide/"> 
        A Guide to Small Claims Proceedings<br>
        </a></b>Offered by the Maine Court System, explains how to bring your 
        own small claims action and how to defend against one.</p>
      <p>The <b><a href="http://www.meb.uscourts.gov/">United States 
        Bankruptcy Court for the District of Maine</a></b> website is getting better all the time.
        They now have a <a href="http://www.meb.uscourts.gov/w_prose.html"><b>"self-filers" page</b></a>,
        explaining the basics of both Chapter 7 and Chapter 13 filings.</p>
      <p align="left"><b><a href="http://www.ed.gov/offices/OSFAP/DCS/index.html">
      Guide to Defaulted Student Loans</a></b><br>
      This comprehensive guide from the U.S. Department of Education includes what you need to
      know about loan consolidation and 
      <a href="http://www.ed.gov/offices/OSFAP/DCS/loan.cancellation.discharge.html">
      loan cancellation</a> for eligible debtors. The Legal Aid Network of Kentucky also posts a good
      summary of the law on <a href="http://www.kylawhelp.org/Home/PublicWeb/docs/studentloan.htm">
      student loan discharges</a>. (This was written for lawyers; the language is rather dense.)
      </p>
     <p><b><a href="http://www.vlp.org/help/ContactUs">Volunteer Lawyers Project<br>
        </a></b>Will advise you about consumer credit counseling and, if you qualify, 
        how to get a reduced-rate lawyer to help you file for bankruptcy.</p>
    <p><b><a href="http://www.consumerlaw.org/initiatives/seniors_initiative/information.shtml">
      The National Consumer Law Center</a></b><br>
      Posts helpful consumer education in English, Chinese, Korean, Spanish, Vietnamese and Russian. Topics
      include:
      <ul class="arrowlist">
      <li>credit issues and pitfalls</li>
      <li>opening bank accounts</li>
      <li>phone slamming</li>
       <li>making wire transfers</li>
        <li>dishonest immigration consultants</li>
         <li>pay day loans</li>
          <li>forclosure rescue scams</li>
      </ul></p>   
    </blockquote>
    <table border="0" cellpadding="4" cellspacing="3" width="80%" bgcolor="#669999">
    <tr> 
      <td width="100%"> 
        <p align="left"><font size="4">More Help</font></p>
      </td>
    </tr>
  </table>
  <blockquote>
  <p><b>Protection from Identity Theft and Internet-based Scams</b></p>
  <blockquote>   
      <p>As you must know by now,
        many scammers have moved their operations to the web. For starters, read this Federal Trade Commission's 
        Consumer Alert on identity theft: <a href="http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt127.pdf"><b>
        How Not to Get Hooked by a ‘Phishing’ Scam.</a></b></p>
      <p>Several federal and state agencies post helpful information about avoiding and 
         responding to all forms of <b>Identity Theft</b>. We recommend:</p>
         <blockquote>
          Federal Trade Commisssion's 
          <a href="http://www.ftc.gov/bcp/edu/microsites/idtheft/"><b>Avoid ID Theft</b></a> site<br>
          <img border="0" src="images/new.gif" alt="new" width="28" height="11"> Maine Attorney General <a href="http://www.maine.gov/ag/consumer/identity_theft/index.shtml"><b>
          Message about Identity Theft
          </a></b><br>
          Maine Office of Consumer Credit Regulation 
     <a href="http://www.maine.gov/pfr/consumercredit/documents/identity_theft.htm"><b>Identity Theft Basics</b></a></p>
        </blockquote>
     <p> <img border="0" src="images/new.gif" alt="new" width="28" height="11"> The Consumer's Union also 
     advises you about placing a 
     <a href="http://www.consumersunion.org/pdf/security/securityME.pdf"><b>"security freeze"</b></a> 
     on your credit reports.  This is a Maine law that applies to Maine consumers only; however, many other
     states have similar laws. If you have asked for a freeze on your credit records and believe that
     a credit reporting agency is not honoring the freeze, contact the 
     <a href="http://www.maine.gov/pfr/consumercredit/file_freeze_info.htm">Maine Office of Consumer Credit 
     Regulation</a> or the 
     <a href="http://www.maine.gov/ag/index.shtml">
     Maine Attorney General's Office</a>.</p>
       </blockquote>
  <p><b>Protection from Tele-Marketers</b></p>
  <blockquote>   
      <p>A federal appeals court has revived the national <b><a href="https://www.donotcall.gov/default.aspx">
        Do-Not-Call list</b></a>. Both the Federal Trade Commission (FTC)
        and the Federal Communications Commission (FCC) have Do-Not-Call rules and enforcement powers. 
        Go the the <a href="https://www.donotcall.gov/default.aspx">FTC site to register</a> if you do not want 
        for-profit tele-marketers to call you. Get more information from the 
        <a href="https://donotcall.gov/faq/faqdefault.aspx">FTC</a> 
        and the <a href="http://www.fcc.gov/cgb/donotcall/">FCC</a>. You can register a cell phone, as well as a 
        land line phone. <a href="http://www.fcc.gov/cgb/consumerfacts/truthaboutcellphones.html">
        More on this from the FCC</a></p> 
</blockquote>
<p><b>Consumer Credit</b></p>
  <blockquote> 
     <p><b><a href="http://www.maine.gov/pfr/consumercredit/index.shtml">Maine 
        Office of Consumer Credit Regulation<br>
        </a></b>If you need help with a consumer 
        credit problem, this state agency provides an 
         <a href="http://www.maine.gov/pfr/consumercredit/complaint.htm">online complaint form</a>.&nbsp; 
        Also, get their <a href="http://www.maine.gov/pfr/consumercredit/publications.htm">online Downeaster 
        Guides</a>:</p>
      <blockquote> 
        <ul type="square">
          <li>Downeaster Consumer Guide to Credit Bureaus and Credit Reports</li>
          <li>Downeaster Guide to Debt Collection and Repossession</li>
          <li> Downeaster Consumer Guide to Consumer Rights</li><br><br>
          Also available free by mail:<br><br>
          <li> Downeaster Pocket Credit Guide</li>
          <li> Downeater Guide to Cut-Rate Auto Financing</li>
          <li> Do You Need to Obtain a License or Registration?</li>
        </ul>
      </blockquote></p>
<p align="left">
<b><a href="http://www.maine.gov/pfr/consumercredit/credit_report.htm">
      Get Free Credit Report</a></b><br>
<table class="box" align="right" width="20%">
    <tr> 
      <td>Don't be scammed by other websites, pop-up ads or e-mails offering credit reports.
      <a href="http://www.ftc.gov/opa/2003/09/creditrptalert.shtm">Read the FTC's Consumer Alert.</a></td>
    </tr>
  </table>

      You have the right to get your credit report
      for free and to get clear information about how to make corrections. CCR posts these instructions 
      and a Credit Request Form. The three nationwide consumer credit reporting companies also sponsor
      an <a href="https://www.annualcreditreport.com/cra/index.jsp"><b>online option</b></a> for getting your credit report.</p>
      <p><b><a href="http://www.ftc.gov/bcp/menus/consumer/credit.shtm">FTC Consumer Information: Credit<br>
        </a></b>The Federal Trade Commission posts a lot of user-friendly information for consumers.
        This page features links to information about credit
        consolidation scams, credit records, ID theft, and many other
        common credit issues.</p>
        
</blockquote>
<p><b>Utilities</b></p>
  <blockquote> 
      <p><b><a href="http://www.maine.gov/mpuc/consumer/complaint/index.html">Maine Public Utilities 
        Commission Consumer Assistance Division</a></b><br>
        If you can't resolve your problem with a regulated utility service--like 
        your electric or telephone company--contact this state agency by phone or 
        fill out an on-line complaint form. 
      </p>
      <p>The <b><a href="http://www.mainehousing.org/HOMEIMPROVEMENTPrograms.aspx">Maine State Housing Authority</a></b>,
        sponsors several programs to help low-income consumers
        with costs of utilities (LIHEAP, LIAP, Weatherization, Appliance Replacement).  Apply for
        most programs at your <a href="http://www.mainehousing.org/DATACapAgencies.aspx?PageCMD=4">local CAP office.</p>
      <p><b><a href="http://www.maine.gov/dhhs/OIAS/services/telephone/">Telephone 
        Assistance Program</a> </b>gives discounted phone rates to people who 
        get public assistance (TANF, SSI, Medicaid, food stamps, LIHEAP, or emergency 
        assistance).</p>
      <p>The <a href="http://www.maine.gov/meopa/index.shtml"><b>Maine Public Advocate 
        Office</b></a>&nbsp;posts up-to-date information for utility consumers, 
        including phone rate comparisons.</p>
    </blockquote>
  </blockquote>
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</blockquote>
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